PHIRST KLASS FULFILLMENT LAB
TERMS AND CONDITIONS
Effective Date: October 11, 2022
BY ACCESSING OR USING THE SITE, YOU AGREE TO BE LEGALLY BOUND AND TO ABIDE BY THIS TERMS OF USE AGREEMENT (these “Terms”).
- Introduction
Phirst Klass Fulfillment Lab operates a website, http://phirstklassfulfillmentlab.com through which its ecommerce business clients may manage their inventory stored and shipped by Phirst Klass Fulfillment Lab (the “Site”).
Except where otherwise expressly indicated herein, the terms “you” and “your” as used in these Terms shall mean both the natural person who accesses or uses the Site and the named entity on whose behalf such individual creates an account on the Site (such named entity referred to herein as a “Customer”). As used in these Terms, (i) the terms “Phirst Klass Fulfillment Lab,” “we”, and “us” refer to Phirst Klass Fulfillment Lab Corp., a Florida corporation; and (ii) you, Customer, and Phirst Klass Fulfillment Lab are each a “party” and are collectively referred to herein as the “parties”.
These Terms are written in the English language. We do not guarantee the accuracy of any translated versions of these Terms. To the extent any translated versions of these Terms conflict with the English language version, the English language version shall control.
- Agreement
Your rights to access and use the Site are subject to the provisions of these Terms.
You acknowledge and agree that your use of the Site may be further subject to the terms of additional agreements with Phirst Klass Fulfillment Lab (“Other Agreements”). Your use of this Site is further conditioned upon your continued compliance with such Other Agreement(s). If you should, after any applicable grace period, breach or be in default under the terms of any Other Agreement, Phirst Klass Fulfillment Lab may deem such breach or default as an event of default under these Terms.
- Use of Site
- Account Creation. In order to be authorized to manage Customer inventory through the Site, you must maintain an active User account on the Site and keep all account information current. BY CREATING AN ACCOUNT ON THE SITE, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND THE NAMED CUSTOMER TO THIS AGREEMENT.
- Users. As used in this Agreement, the term “you” or “User” means any natural person who uses the Site on Customer’s behalf (e.g. a Customer officer, director, agent, or employee) or through Customer’s account(s) or passwords, whether authorized or not. Customer is responsible and liable for its Users’ use of the Site, including without limitation unauthorized User conduct and any User conduct that would violate Site policies.
- Use; Registration. You agree that the intended use of this site is to facilitate the management and shipping of Customer’s inventory as stored and shipped by Phirst Klass Fulfilment Lab and to communicate with us in regard to same. You agree that your use of the Site is solely for commercial use on behalf of Customer and not for personal consumer purposes. Certain portions of the Site, as designated by us, may only be accessed or used by persons or entities who agree to be bound by these Terms. You may browse certain informational areas of the Site without registering for an account or giving your personal information to us.
- Privileges Nontransferable. Each User account on this Site is personal to the individual who created it. Accordingly, you may not assign any rights under your account or these Terms. Any such purported assignment, sublicense, or transfer of your account shall be deemed null and void and may cause your account to be suspended or terminated. Except to the extent forbidden in this paragraph, these Terms will be binding upon and inure to the benefit of the parties’ respective successors and assigns.
- Account Suspension; Termination. Phirst Klass Fulfillment Lab expressly reserves the right to terminate or suspend your account if you fail to abide by the terms of these Terms. Furthermore, notwithstanding any provision of these Terms to the contrary, Phirst Klass Fulfillment Lab reserves the right, without notice and in its sole discretion, to terminate your license to access or use certain portions or features of this Site and to block or prevent your future access to, and use of, this Site. The following provisions will survive any termination or suspension of your account: (a) any obligation incurred by you under these Terms before such termination or suspension; and (b) any other provision of these Terms that must survive to fulfill its essential purpose.
- Use Restrictions. You shall comply with all applicable governmental laws, regulations, orders, and rules in your use of the Site (“Governmental Laws”). Your continued use of the Site is subject to your compliance with such Governmental Laws. You shall not permit any third party to access or use the Site in violation of any Governmental Laws.
- Account Security
You are responsible for maintaining the confidentiality of your account password and restricting access to your account. You agree not to disclose your password to anyone else. You are responsible and liable for any use of the Site through your account, whether authorized or unauthorized. You shall immediately notify Phirst Klass Fulfillment Lab of any unauthorized use or any other breach of security you know about relating to your account. Phirst Klass Fulfillment Lab shall have no liability for any loss or damage arising from your failure to comply with these requirements.
- Confidential Information
In the course of providing services via this Site, Phirst Klass Fulfillment Lab may deliver to you content, materials, and other information that is confidential or proprietary to Phirst Klass Fulfillment Lab or its licensors or which constitutes a “trade secret” of Phirst Klass Fulfillment Lab or its licensors (“Confidential Information”). You agree that you will protect such Confidential Information from unauthorized disclosure and will use the same degree of care that you use to protect your own confidential information, but in no event less than a reasonable amount of care. You further agree that you will not publish, disseminate, or otherwise disclose such Confidential Information to any third party, and that you will not use Confidential Information to compete with Phirst Klass Fulfillment Lab or in any way detrimental to Phirst Klass Fulfillment Lab. This Section 5 is intended to survive any suspension or termination of your Site account.
- Copyrights
- Unless otherwise indicated, this Site and all content and other materials therein, including, without limitation, all designs, text, graphics, pictures, information, data, software, sound files, video files (including audiovisual files), and the selection and arrangement thereof (collectively, “Site Materials”) are the proprietary property of Phirst Klass Fulfillment Lab or its licensors and are protected by U.S. and international copyright laws.
- Subject to all of the terms and conditions of these Terms, you are granted a limited, revocable, non-sublicensable license to access and use this Site and Site Materials only for the Site’s intended purpose as stated in Section 3c. Such license does not include: (a) any resale or commercial use of this Site or Site Materials; (b) the collection and use of any service listings, pictures, videos, or descriptions; (c) the distribution, public performance, or public display of the Site and any Site Materials; (d) modifying or otherwise making any derivative uses of this Site and the Site Materials, or any portion thereof; (e) use of any data mining, robots, or similar data gathering or extraction methods; (f) downloading (other than the page caching) of any portion of this Site, the Site Materials, or any information contained therein, except as expressly permitted by us. Any use of this Site or Site Materials other than as specifically authorized herein, without the prior written permission of Phirst Klass Fulfillment Lab, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate governmental laws and regulations, including, without limitation, those relating to intellectual property rights, trade, and communications. Except where explicitly stated in these Terms, nothing in these Terms shall be construed as conferring in any manner, whether by implication, estoppel, or otherwise, any title or ownership of, or exclusive use-rights to, any intellectual property or other right and any goodwill associated with the Site or Site Materials.
- By posting material on this Site you represent and warrant that you have obtained signed, written permission to post such material from the owners of all rights in such material or that you are the sole owner of such material. Unless otherwise agreed in writing, as between you and Phirst Klass Fulfillment Lab, you shall retain ownership of the copyrights in any original material that you post on this Site to the extent such material may be entitled to copyright protection. You agree to respect the copyrights of other users of this Site and agree not to reproduce, distribute, publicly display, or prepare derivative works based on any material posted at this Site without first obtaining the express permission of the copyright owner to do so.
- Trademarks and Service Marks
All trademarks, product names, and company names and logos appearing on this Site or in any materials relating to the services or products shown on this Site are the property of their respective owners.
- Content Policy
- All content and material posted to the Site is subject to approval by Phirst Klass Fulfillment Lab. It is the policy of Phirst Klass Fulfillment Lab to not tolerate any acts of intellectual property infringement or violations of domestic United States or foreign law or to allow any material which is racist, sexist, obscene, harassing, defamatory, or otherwise objectionable, to be posted on this Site.
- You agree that Phirst Klass Fulfillment Lab has the right to investigate any complaint received and, at any time and for any reason, with or without cause, to remove any material you post to this Site, with or without your permission, in our sole discretion. By reserving this right, Phirst Klass Fulfillment Lab does not undertake any responsibility in fact to remove content posted online, whether or not a complaint has been received.
- Assumption of Risk
YOU EXPRESSLY AGREE THAT YOUR ACCESS AND/OR USE OF THIS SITE IS AT YOUR SOLE RISK. Although we may provide recommendations, you acknowledge that you have independently selected the benefits, opportunities, and services you accept based on your own due diligence.
10. DISCLAIMER OF WARRANTIES
- ALL CONDITIONS, REPRESENTATIONS, AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, ARE HEREBY DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW BY PHIRST KLASS FULFILLMENT LAB AND ITS AFFILIATES. THIS SITE IS MADE AVAILABLE TO YOU “AS IS,” WITHOUT ANY WARRANTIES WHATSOEVER ABOUT THE NATURE, CONTENT OR ACCURACY (EITHER WHEN POSTED OR AS A RESULT OF THE PASSAGE OF TIME) OF ANY MATERIAL AT THE SITE, AND WITHOUT ANY REPRESENTATIONS OR GUARANTEES. TO THE EXTENT THAT YOU MIGHT OTHERWISE BELIEVE THAT ANY WARRANTIES, GUARANTEES OR REPRESENTATIONS HAVE BEEN MADE TO YOU, YOU HEREBY AGREE THAT SUCH STATEMENTS, WHETHER MADE ORALLY OR IN WRITING, ARE TO BE CONSTRUED AS MERELY NONBINDING EXPRESSIONS OF POLICY RATHER THAN AFFIRMATIVE REPRESENTATIONS, OBLIGATIONS, GUARANTEES OR WARRANTIES. IN THE EVENT OF ANY CONFLICT BETWEEN THIS SECTION 10 AND OTHER TERMS OR PROVISIONS OF THESE TERMS, THIS SECTION 10 SHALL BE CONSTRUED TO TAKE PRECEDENCE.
- YOU ACKNOWLEDGE THAT PHIRST KLASS FULFILLMENT LAB IS NOT AN OWNER, OPERATER, OR MANAGER OF ANY OF THE SHIPPING SERVICE COMPANIES REFERENCED ON THIS SITE AND THAT PHIRST KLASS FULFILLMENT LAB DOES NOT MAKE AND IS NOT AUTHORIZED TO MAKE ANY WARRANTY WITH RESPECT TO ANY SERVICES OR PRODUCTS OFFERED OR REQUESTED BY SUCH COMPANIES. PHIRST KLASS FULFILLMENT LAB MAKES NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, TRUTH, AVAILABILITY, ACCURACY OR COMPLETENESS OF ANY CONTENT MADE AVAILABLE ON THIS WEBSITE. PHIRST KLASS FULFILLMENT LAB DOES NOT REPRESENT OR WARRANT THAT (A) THE USE OF THIS WEBSITE WILL BE SECURE, TIMELY, UNINTERRUPTED, OR ERROR-FREE, (B) THE PRODUCTS OR SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (C) ANY CONTENT, MATERIALS, DATA, OR INFORMATION OBTAINED BY YOU THROUGH THE SITE WILL BE ACCURATE OR RELIABLE OR ERROR-FREE, (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, CONTENT, OR OTHER BENEFITS OR OPPORTUNITIES OBTAINED BY YOU THROUGH THE SITE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (E) ERRORS OR DEFECTS WILL BE CORRECTED, OR (F) OUR SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
- Phirst Klass Fulfillment Lab does not obligate itself to maintain this Site, or to maintain it in its present form. You agree and understand that Phirst Klass Fulfillment Lab may, in its sole discretion, delete any files which you may maintain at this Site and any information which you may choose to post here. You should keep a backup copy of any material which you post to this Site.
- Indemnification
You agree to indemnify, defend, and hold harmless Phirst Klass Fulfillment Lab, its owners, officers, directors, agents, and employees from and against any and all claims, demands or liability for personal injury (including injury resulting in death) or damage to property arising out of your breach of these Terms or due to your negligent or willful acts or omissions, including gross negligence and willful misconduct, in using or accessing this Site.
- LIMITATION OF LIABILITY
IN NO EVENT WILL PHIRST KLASS FULFILLMENT LAB BE LIABLE FOR LOST PROFITS OR LOSS OF BUSINESS OR FOR ANY CONSEQUENTIAL, INDIRECT, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE. THE LIABILITIES LIMITED BY THIS SECTION 12 APPLY TO THE BENEFIT OF PHIRST KLASS FULFILLMENT LAB’S OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND THIRD PARTY CONTRACTORS, AS WELL AS: (a) TO LIABILITY FOR NEGLIGENCE; (b) REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, STRICT PRODUCT LIABILITY, OR OTHERWISE; (c) EVEN IF PHIRST KLASS FULFILLMENT LAB IS ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF SUCH DAMAGES WERE FORESEEABLE; AND (d) EVEN IF YOUR REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE.
- Errors and Internet Issues.
- We strive to provide accurate information on this Site; however, occasionally there may be information on this Site that contains typographical errors, inaccuracies, or omissions.
- Use of this Site may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications. Phirst Klass Fulfillment Lab is not responsible for any delays, delivery failures, or other damage resulting from such problems.
- Third Party Site Materials
We may provide third-party content on this Site and links to web pages and content of third parties (collectively, “Third-Party Site Materials”) as a service to those interested in this information. We do not control, endorse, or adopt any Third-Party Site Materials and can make no guarantee as to its accuracy or completeness. You acknowledge and agree that we are not responsible or liable in any manner for any Third-Party Site Materials and undertakes no responsibility to update or review such Third-Party Site Materials. You agree to use such Third-Party Site Materials contained therein at your own risk.
- Advertisements and Promotions; Third-Party Products and Services
We may display advertisements and promotions from third parties on this Site or may otherwise provide information about or links to third-party products or services. Your business dealings or correspondence with, or participation in opportunities or promotions of, such third parties, and any terms, conditions, warranties, or representations associated with such dealings or promotions, are solely between you and such third party. We are not responsible or liable for any loss or damage of any sort incurred as the result of your dealings or promotions or as the result of the presence of such advertisers or third-party information on this Site.
- Links
- You are granted a limited, non-exclusive right to create text hyperlinks to this Site for noncommercial purposes, provided such links do not portray Phirst Klass Fulfillment Lab or its owners, directors, employees, or agents in a false, misleading, derogatory, or otherwise defamatory manner and provided further that the linking site does not contain any obscene, pornographic, sexually explicit, or illegal material or any material that is offensive, harassing, or otherwise objectionable. This limited right may be revoked at any time. In addition, you may not use Phirst Klass Fulfillment Lab’s logo or other proprietary graphics to link to this Site without our express written permission. Further, you may not use, frame, or utilize framing techniques to enclose any Phirst Klass Fulfillment Lab trademark, service mark, logo, or other proprietary information, including the images found at this Site, the content of any text, or the layout/design of any page or form contained on a page on this Site without our express written consent. Except as noted above, you are not conveyed any right or license by implication, estoppel, or otherwise in or under any patent, trademark, copyright, or proprietary right of Phirst Klass Fulfillment Lab or any third party.
- Third Party Websites. This Site contains links to third-party websites. These links are provided for convenience purposes only. We make no claim or representation regarding, and accept no responsibility for, the quality, content, nature, or reliability of embedded content, third-party websites accessible via hyperlink, or websites linking to this Site. Such websites are not under the control of Phirst Klass Fulfillment Lab and we are not responsible for any embedded content or the content of any linked website or any link contained in a linked website. We make no warranties, either expressed or implied, concerning the content of such websites, including the operations, programming, and conduct of transactions over such websites. We do not warrant that such websites or content are free from copyright or other infringement or that such websites or content are devoid of viruses. We may provide these links as a convenience to you, but the inclusion of any link does not imply affiliation, endorsement, or adoption by us of any website, website owner, or any information contained therein.
- When you visit other sites via links or embedded content, you should understand that Phirst Klass Fulfillment Lab’s terms and policies do not govern those sites and that the terms and policies of those third-party sites will apply. You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate from this Site. We disclaim all liability of any kind whatsoever arising out of your use of, or inability to use, such third-party websites, the use of your information by such third parties, and the security of information you provide to such third parties.
- Submission of Ideas
You can submit questions, comments, feedback, suggestions, ideas, plans, notes, drawings, original or creative materials, or other information about this Site and the services we offer (collectively, “Ideas”). You acknowledge and agree that any Ideas you provide to us are entirely voluntary, non-confidential, gratuitous, and non-committal. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of Ideas for any purpose, commercial or otherwise, without acknowledgment or compensation to you. Do not send us Ideas if you expect to be paid or want to continue to own or claim rights in them.
- Privacy
You agree to respect the privacy rights of other Site users by not publishing or harvesting personal information of others, including but not limited to names, employers, phone numbers, and email addresses, obtained from this Site. You further agree not to use any user’s personal information for your own personal use or for any use beyond the Site’s intended purpose.
- Governing Law; Dispute Resolution
- Governing Law; Jurisdiction. These Terms shall be governed solely by the laws of the State of Florida, without reference to any conflicts of laws principle that would apply the substantive laws of another jurisdiction. You irrevocably and unconditionally consent to personal jurisdiction by and exclusive venue in the state and federal courts of Orange County, Florida, and waive any objection to such jurisdiction or venue.
- Time to Bring Claims; Dispute Procedure. In the event of any controversy, claim, or dispute between us and you arising out of or in connection with these Terms or your use of the Site, the complaining party shall send a written notice to the other party setting forth the facts of such claim or dispute; such notice shall be sent to the other party’s address for notices as prescribed herein. Any claim by you arising out of or in connection with these Terms or your use of the Site must be brought within one (1) year after the claim or cause of action accrues, or such claim or cause of action is barred and you shall be deemed to have waived whatever rights you may have had with respect to such claim or cause of action, including all legal and equitable remedies. Claims made under the separate terms and conditions for the purchase of goods or services from Phirst Klass Fulfillment Lab are not subject to this limitation. Upon delivery of notice as provided herein, the parties shall attempt, promptly and in good faith, to resolve any such dispute. If the parties are unable to resolve any such dispute within a reasonable time (not to exceed thirty (30) days after notice of the claim was given), then either party may submit such controversy or dispute to mediation. Such mediation shall be held in Orange County, Florida. If the dispute cannot be resolved through mediation, then the parties shall be free to pursue any right or remedy available to them under applicable law.
- WAIVER OF JURY TRIAL. EACH PARTY HEREBY KNOWINGLY, VOLUNTARILY AND INTENTIONALLY WAIVES ANY AND ALL RIGHTS TO A TRIAL BY JURY IN RESPECT TO ANY LITIGATION BASED UPON THESE TERMS, OR ARISING OUT OF, UNDER OR IN CONNECTION WITH THESE TERMS AND ANY AGREEMENT CONTEMPLATED TO BE EXECUTED IN CONJUNCTION HEREWITH, OR ANY COURSE OF CONDUCT, COURSE OF DEALING, STATEMENTS (WHETHER ORAL OR WRITTEN) OR ACTION OF EITHER PARTY. THE WAIVER IN THE PRECEDING SENTENCE APPLIES REGARDLESS OF THE TYPE OF DISPUTE, WHETHER PROCEEDING UNDER CLAIMS OF CONTRACT OR TORT (INCLUDING NEGLIGENCE) OR ANY OTHER THEORY.
- WAIVER OF CLASS ACTIONS. NEITHER PARTY SHALL BRING OR PARTICIPATE IN ANY CLASS ACTION OR OTHER SIMILAR REPRESENTATIVE PROCEEDING ARISING OUT OF OR RELATED TO THESE TERMS, WHETHER PROCEEDING UNDER CONTRACT OR TORT (INCLUDING NEGLIGENCE) OR ANY OTHER THEORY, AND THE FOREGOING RESTRICTION INCLUDES, WITHOUT LIMITATION, COUNTERCLAIMS, CLAIMS RELATED TO THE PARTIES’ NEGOTIATIONS AND INDUCEMENTS TO ENTER INTO THESE TERMS, AND OTHER CHALLENGES TO THE VALIDITY OR ENFORCEABILITY OF THESE TERMS. THE PROCEEDINGS EXCLUDED ABOVE IN THIS SECTION 19(d) INCLUDE, WITHOUT LIMITATION, CLASS-WIDE ARBITRATION AND PRIVATE ATTORNEY-GENERAL ACTIONS.
- The provisions of this Section 19 shall survive any termination or expiration of these Terms.
- Miscellaneous
- Severability
The provisions of these Terms are intended to be severable. If for any reason any provision of these Terms is held invalid or unenforceable in whole or in part, such provision shall be ineffective to the extent of such invalidity or unenforceability without in any manner affecting the validity or enforceability of the other provisions of these Terms. Any invalid or unenforceable portion should be construed as narrowly as possible in order to give effect to as much of these Terms as possible.
- No Waiver
The failure of Phirst Klass Fulfillment Lab to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision unless expressly acknowledged and agreed to by an authorized representative of Phirst Klass Fulfillment Lab in writing.
- Independent Contractors
Each party shall be regarded as an independent contractor for all purposes and shall represent such status to third parties.
- Assignment
We may assign our agreement with you to any affiliated company or to any entity that succeeds to all or substantially all of our business or assets.
- Interpretation
The captions and headings of these Terms are for convenience only and do not in any way limit or amplify the provisions of these Terms. These Terms shall govern and control in the case of any inconsistency between it and any other document or communication issued by either party, and any other written agreement between the parties, except where otherwise expressly stated therein.
- Remedies
Any and all rights, remedies, and options given in these Terms to Phirst Klass Fulfillment Lab shall be cumulative and in addition to and without waiver of, or in derogation of, any right or remedy given to it under these Terms or any law now or hereafter in effect.
- Notices
We may give notice to you by means of posting a general notice on this Site or by emailing the email address on record in your account. Notices to Phirst Klass Fulfillment Lab pursuant to these Terms shall be sent via email to: contactinfo@phirstklassfl.com. You agree that any notices, agreements, disclosures or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.
- Changes to Terms of Use
We may change these Terms from time to time. Such revisions shall be effective immediately; provided however, for existing registered users, such revisions shall, unless otherwise stated, be effective 30 days after posting.
4864-7201-5140, v. 1
II. Information We Collect
We may collect information directly from you on the site and automatically through your use of the Site. We collect two basic types of information: personal information and non-personal information.
Registration is required for you to access and interact with content on our Site. You may browse the informational areas of the Site without giving your personal information to us. You are under no obligation to provide us with personal information; however, your refusal to do so may prevent you from being able to utilize certain features of the Site.
As used in this Privacy Policy:
a. The term “personal information” means information that directly or indirectly identifies a particular visitor (such as a visitor’s name, address, email address, and telephone number) and also includes any non-personal information that, with the aid of additional information, can identify a particular visitor.
b. The term “non-personal information” means information that, without the aid of additional information, cannot be directly associated with a particular visitor.
III. Information You Provide to Us
If you are merely a visitor and do not interact with any web forms on the Site, we do not collect any personal information about you, except to the limited extent described below. However, there may be circumstances in which you choose to contact us through an online web form available on our Site or subscribe and receive ongoing email updates from Phirst Klass Fulfillment Lab.
We may require you to provide us with the following information to register on the Site: full (first and last) name, email address, home or mobile telephone number, address, and bank or credit card information.
While not required, you may decide to provide us with additional information about yourself through the Site including your geographic location, demographic information, and other sensitive personal information. Whether you choose to provide this information to us through the Site is up to you.
If you subscribe to receive email updates from Phirst Klass Fulfillment Lab, we may contact you to provide you with information about our services and publications and communicate with you for other marketing purposes. If you decide to subscribe, we will collect basic contact information about you, such as your name and email address. Please be aware that these communications may be sent to you by a third party service provider on our behalf. You may opt-out of receiving such communications by following the opt-out instructions provided in the email.
IV. Information Collected Automatically
We use various tracking technologies to automatically collect information each time you (or an electronic device associated with you) visit or interact with our Site. For example, information may be collected automatically through the use of browser cookies and other technologies. Our Site utilizes certain behavioral tracking technologies from third parties such as web analytics companies and third-party ad networks/platforms, including but not limited to Google Analytics, AdWords and Tag Manager and Mouseflow. These third party services collect information about you (including personal information) and your online activities over time and across different websites when you use our Site. We use third party services such as MouseFlow to track page content, click/touch, movement, scroll, and keystroke activity. If desired, you may opt-out of Mouseflow at: https://mouseflow.com/opt-out/.
Information that may be automatically collected includes: the type of computer or other device used to visit the Site and that device’s unique identifier, internet service provider (ISP), IP address, geographic location, language settings, operating system, browser information, and other technical information. We may also collect information about your activity on the Site (for example, the date and time of your visit, which links you click, and how much time you spend on the Site).
Cookies
Our Site uses cookies and other web technologies to improve our Site’s performance and to enhance your browsing experience. Certain areas of our Site also use cookies to understand more about you, so we can offer you a more personalized browsing experience.
What is a cookie?
A “cookie” is technology that allows our Site to store tokens of information (an “identifier”) in your browser. Cookies can be “Persistent” or “Session” cookies. Persistent Cookies remain on your device when you go offline, while Session Cookies are deleted as soon as you close your web browser. We use both Session and Persistent cookies in connection with our Site. Cookies are not used to determine the personal identity of anyone who is merely visiting our Site. On certain pages of our Site, cookies are used to help us track your interests while you browse the internet, so we can tailor more relevant advertising to you, and to understand what is important to you.
How do I disable cookies?
Most browsers automatically accept cookies. However, you can change your browser settings to block cookies in the future or to warn you when cookies are being sent. If you do not want to receive a cookie from our Site, you have the option of setting your browser to notify you when you receive a cookie, so that you may determine whether to accept it or not. However, please be aware that if you decline or disable cookies in your browser, you may not be able to fully experience some parts of our Site.
What cookies do we use?
We use the following types of cookies on our Site:
a. Performance Cookies
Some cookies help us with the performance and design of our Site. This allows us to measure how many times a page has been visited, and whether a page has been visited on our Site through an advertisement or by other means.
b. Functionality Cookies
Some cookies help us to remember your settings which you may have selected, or assist with other functionality when you browse and use our Site. This helps us to remember what you have selected, so on your return visit we remember your preferences.
c. Targeting and Tracking Cookies
On certain pages of our Site, we use cookies to help us understand your interests as you browse the internet, so we can tailor and deliver to you a more personalized service in the future. This assists us in delivering relevant advertising to you during various advertising campaigns we may run from time to time through participating third-party sites.
These cookies collect information relating to the origin of your visit, where you were exposed to Phirst Klass Fulfillment Lab advertising, what advertising feature you saw, whether you arrived directly or indirectly to our Site, the device you used to visit our Site and which downloads you performed. This information is collected on an anonymous basis.
In addition, we also utilize cookies on certain pages of our Site to communicate with third-party data suppliers in order to extrapolate your digital behavior. This helps us to understand and target more relevant advertising in the future. The information we receive is anonymous but will include statistics such as demographics, online behavior, product interests, and lifestyle. Targeting and tracking cookies are provided via trusted third-party suppliers. Should you require more information regarding our suppliers and how these cookies operate please contact us.
By navigating on our Site, you agree that we can place cookies on your computer or device. If you prefer not to receive cookies, then you should stop using our Site or modify your browser settings.
Do Not Track Disclosure
We currently do not respond to web browser “Do Not Track” or “DNT” signals.
V. Use of Your Personal and Non-Personal Information
Your non-personal information may be used or combined with other information that we have about you to personally identify you. If we combine any non-personal information with your personal information, the combined information will be treated by us as personal information as long as it is combined.
We may use your information, including personal information, for the following purposes:
– To communicate with you about your Company’s services with Phirst Klass Fulfillment Lab;
– To coordinate or manage your Site account or services;
– To communicate with you about you or your Company’s transactions and interactions on the Site;
– To respond to your inquiries and provide technical support, assistance, and other customer service as requested;
– To personalize your services and your experience on the Site;
– To send you offers, recommendations, and other promotional materials for our products and services;
– In connection with our administrative and internal business operations;
– In connection with research and analytics;
– To supply you with relevant advertising when you are visiting our site or other sites that promote our services (retargeting cookies);
– To fulfill our legal obligations and enforce contractual agreements; and
– For any other purpose for which you have given consent.
We also may, in compliance with applicable law, share your information, including personal information, with our third-party service providers for these purposes.
VI. Disclosure of Personal Information
We may disclose your personal information outside of Phirst Klass Fulfillment Lab:
a. Where the disclosure is necessary to fulfill your request and involves a third-party organization with which Phirst Klass Fulfillment Lab has a relationship;
b. To our shipping partners for purposes of performing our obligations to your Company under a separate contract;
c. To third-party vendors, service providers, contractors, or agents who perform specialized functions on our behalf;
d. For any purpose as directed by you or with your consent;
e. As required by a court order or any other legal or regulatory requirement;
f. Where the disclosure is reasonably related to the sale or other disposition of all or part of our business; and
g. To the extent permitted by law, where we believe in good faith that disclosure is necessary to protect our rights or the rights of others, to investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of our Site policies, or to protect your safety or the safety of others.
We may use external service providers to assist us with, for example, information technology, payment processing, and other administrative support services to operate our Site. We do not sell your personal information to others.
VII. Controlling your Personal Information
We do not collect or compile personal information obtained by our Site for sale to outside parties for consumer marketing purposes.
You are legally entitled to request details of the personal information we are holding about you. If at any time you would like us to rectify, erase or restrict the processing of your personal information, if you would like to obtain confirmation whether or not your personal information is processed by us, or if you would like to exercise your right to data portability or withdraw your consent to processing, please contact us.
VIII. Third Party Links
We may provide links on this Site to other websites maintained on separate servers by individuals or organizations over which we have no control. We make no representations or warranties regarding the accuracy or any other aspect of the information located on such servers. A link to a third party’s website should not be construed as an endorsement by us. We make no representations or warranties regarding how user data is stored or used on third-party servers. Please note that this Privacy Policy does not apply to information that you provide to third parties or to information that third parties collect from you. Nor does this Privacy Policy apply to your information that we have shared with third parties. Whenever a third party receives your information, that information becomes subject to the third party’s privacy practices.We recommend reviewing the privacy statement of each third-party site linked from our Site to determine their use of your personal information.
IX. Security
Phirst Klass Fulfillment Lab works to protect the confidentiality and security of information it obtains from the Site. Access to such information is limited and procedures are in place designed to safeguard the information from loss, misuse, and improper disclosure. That said, please keep in mind that it is impossible under any available technology for us to identify and prevent all potential threats. Despite our efforts, no security measures can guarantee perfect security; nor can we guarantee that the information you provide will not be intercepted by others while being transmitted over the Internet. We are not liable for the illegal or immoral acts of third parties.
X. Children
Our Site is not intended for use by anyone under the age of 18. We understand the importance of protecting children’s information, especially in an online environment, and we do not knowingly collect or maintain information from anyone under the age of 18 through this Site without their parents’ consent as required by applicable law.
XI. Changes to this privacy statement
We may change this privacy statement as needed. Check this page periodically if you would like to monitor changes.
XII. Contact us
If you have questions or you do not feel that your concerns have been addressed in this privacy statement, please contact us by email at: contactinfo@phirstklassfl.com. Please note that basic, unencrypted email is inherently insecure and can be intercepted and read by others. You should not include any sensitive medical, financial, or personal information in your emails to us.
4875-3867-0122, v. 1