Contact Call Center

Contact Call Center

A contact call center that provides smarter, high quality, outsourced solutions that is designed to be an extension of your business model and your brand.

Your business will experience cost-efficiency and impeccable customer service, meaning you won’t have to choose one for another.

Our cloud-based technology will allow businesses to engage with their customers and their brand, and will keep your business ahead of the competition. We can help your organization win over new customers, build client relationships, and hold onto current customers.

We will listen and together design a customer service operation to meet your unique needs.

Hiring an in-house team can be expensive and time consuming.

We provide our employees with on-the-job training to be specialists in your brand so that clients can be assured the callers are receiving the highest level of support.

Our aim is to help you meet your business goals and exceed your expectations.

Our objective is to delight your customers with high-tech, superior service experiences.

We believe that every customer interaction matters. Our team is engaged with you to ensure you’re always getting the outcomes you deserve.

We will listen and together design a customer service operation to meet your unique needs.

We provide our employees with on- the- job training to be specialists in your brand so that clients can be assured the callers are receiving the highest level of support.

Our aim is to help you meet your business goals and exceed your expectations.

How Do We Work

It is very simple and easy to connect your business to us via portal.

Send Us Your Inventory

Once your inventory is received, it is counted, and safely stored at our fulfillment center. Next, we add your inventory to our warehouse management system, which is then synced with your sales platform.

Orders Are Received & Processed

Orders placed by your customers are received by us, where they are quickly picked, packed, and shipped by our team. Have any special shipping or packaging requirements? Not a problem, we’ll work with you to build the perfect product delivery experience for your customers

Next

Your customers receive their order in 1 – 3 days

Returns

A returns policy is a vital component for all businesses and eCommerce shops. Our reverse logistics process makes handling customer returns very easy.

Contact Call Center

PHIRST KLASS Fulfillment Lab also provide Call Contact Center Service, a must for e-commerce and most businesses.